Just like planning your Privilee visit in advance, checking out of a venue when you leave is important!
Let us explain why…
Help Privilee Members
We want to make your Privilee experience as seamless as possible, to ensure you get the most out of your membership and can spend your time at your favourite spots.
When you check out of a Privilee venue, your space can be taken by another Member. If a venue is full, we rely on Members checking out so that a space can become available and another Member can take the spot.
Capacity restrictions
Checking in and out allows venues to keep track of their capacity and who is at the venue.
What happens if I don't check out?
Once you’re at the venue, you will receive two check out reminders a couple of hours into your Privilee day. If you do not check out, you won’t be automatically checked out until midnight that evening, meaning another Privilee Member would have missed their chance to visit that venue. Our team will get in touch to understand why you didn’t check out and if you experienced any issues with your app.
How to check out:
When you have finished Privilee’ing and are leaving the venue, open your Privilee app, and a screen will appear. At the bottom of the screen, a banner will say ‘Check out’ - tap this and you will be checked out! It’s as easy as that.